Privacy policy

Last Updated: March 14, 2026

At CIIZO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how CIIZO collects, uses, maintains, and safeguards your information when you visit our website or make a purchase.

By accessing or using CIIZO, you agree to the practices described in this Privacy Policy.

Information We Collect

CIIZO collects certain information to provide and improve our services.

Personal Information: Your name, email address, billing address, shipping address, and phone number.
Payment Information: Payments are securely processed through third-party payment providers. CIIZO does not store full credit card numbers on its servers.
Automatically Collected Information: IP address, browser type, device type, pages visited, interaction data, cookies, and tracking technologies used for analytics and advertising purposes.

How We Use Your Information

CIIZO may use the information collected to:

Process and deliver customer orders.
Send order confirmations and shipping updates.
Provide customer support.
Improve website functionality and user experience.
Detect and prevent fraud or unauthorized activity.
Send promotional emails or marketing communications (only if you have opted in).

You may unsubscribe from marketing emails at any time.

Cookies and Tracking Technologies

CIIZO uses cookies and similar technologies to enhance your browsing and shopping experience.

These technologies may be used for:

Remembering items placed in your shopping cart.
Saving user preferences and login information.
Website analytics and performance tracking.
Delivering relevant advertisements through platforms such as Google and Meta.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used.

Payment and Security

All transactions made through CIIZO are processed through secure third-party payment gateways. We follow standard industry security practices to protect customer data.

CIIZO does not store complete credit card numbers or sensitive payment information on its servers.

Sharing of Information

CIIZO may share limited information with trusted service providers required to operate our business, including:

Shipping Carriers: To deliver your purchases.
Payment Processors: To securely process payments.
Analytics and Marketing Tools: To understand website usage and improve marketing performance.

CIIZO does not sell personal information to third parties.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to the personal data we store.
Request corrections to inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications.

To submit a privacy request, please contact our support team.

Children's Privacy

The website operated by CIIZO is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

CIIZO may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Continued use of the website after updates are posted constitutes acceptance of the revised policy.