Shipping policy

Last Updated: March 14, 2026

At CIIZO, we are committed to providing a reliable and transparent shipping experience for our customers across the United States. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Currently, CIIZO ships exclusively within the United States. International shipping is not available at this time.

Free shipping is offered on all orders within the United States.

Delivery Timeframes

The following are our estimated order processing and delivery timelines:

Order Cutoff Time: 5:00 PM Eastern Time (ET). Orders placed after this time will be processed the next business day.
Order Processing Time: 1–3 business days (Monday through Friday).
Transit Time: 5–12 business days (Monday through Friday).
Estimated Total Delivery Time: 6–15 business days.

Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or high order volumes.

Shipping Carriers

CIIZO partners with reliable shipping providers within the United States, including:

USPS
UPS
FedEx
Regional carriers depending on your delivery location

Shipping Costs

Free Shipping: All orders placed through CIIZO qualify for free shipping within the United States.
No minimum purchase amount is required.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor the progress of your shipment.

You may also track your order through the order tracking section available on CIIZO.

Delivery Issues

If you experience any issues with your delivery, such as shipping delays, lost packages, or incorrect delivery information, please contact our support team. The team at CIIZO will work with the carrier to resolve the issue as quickly as possible.